Communications and Customer Experience
Consulting for Arts + Cultural Organizations
Communications Management
Content development, monitoring and editing to ensure cohesive messaging for all audience touch points to include: website, social channels, email campaigns and marketing materials.
Marketing
Full audit of current marketing plan - digital, print, and broadcast - a competitive landscape review and recommendations for modifications aligned with organization growth and revenue goals.
Customer
Experience (CX)
Surveys and social outreach to ensure your current customers (internal and external) are receiving exceptional service that leads to business growth through positive and shared praise.
Project Management
Due to variances in arts organization budgets, consulting can be customized for short-term initiatives. Sample projects include: website UX audits, customer/ audience surveys, press release and speech writing, grant support and editing and small to midsize special event planning.
Services
A Selection of Partnerships, Clients and Projects
On View at The Vue
A curated private art exhibition in downtown Orlando, Florida
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The Sanders Collective managed:
- Pre-event social content
- Promotional material
- Email campaign
- Artist and guest relations
- Private events
Central Florida Ballet
A renowned dance academy featuring two annual performances.
The Sanders Collective managed:
- Marketing strategy and execution
- Media relations
- Social Influencer program
- Cooperative partnership efforts
Meet Tiffany
A native Floridian and a former resident of New York, Tiffany's passion for the arts has afforded her exceptional professional and personal experiences in both locations. As a graduate of the University of Central Florida and Christie's Education New York, her field work began with art auctions and spanned to include galleries and non-profit organizations with a focus on brand management and communications. As principal for The Sanders Collective, Tiffany offers strategic marketing, communications and customer experience management for arts and cultural groups.
